How to Build Teamwork Through Heraldry
As a person of Scottish heritage, I grew up in a household that emphasized our rich family history. Our family’s coat of arms served as the centerpiece of most discussions on the subject. Garnished in...
View Article7 Management Hacks Worthy of Tacking on Your Wall
It’s easy to become overwhelmed when time is tight and the pressure is on. Use these 7 management hacks the next time you sense that you’re about to lose control. They will help you to get things back...
View ArticleThese Common (and Unnecessary) Challenges Are Keeping Your Business From Success
The other day, I was watching Inc.’s very own Issie Lapowsky’s Malcolm Gladwell interview. They were discussing Gladwell’s most recent book, David and Goliath: Underdogs, Misfits, and the Art of...
View Article5 Management Practices Needed for Flawless Service Delivery
In the past, I’ve written other articles on the subject of strategy and competition. To summarize the messages from earlier articles, it is my belief that every business competes across only three main...
View Article8 Tips for ‘Keeping It Real’ During Your Cultural Transformation Effort
Whenever I consider the pain and toil that goes into every deep, cultural transformation effort I recall the words of Japanese author, Haruki Murakami, “pain is inevitable, suffering is optional.”...
View ArticleHow Peer Pressure to Conform Affects Your Business
I’ve written about staff engagement from the top-down in many of my past columns–written from the perspective of executives engaging their people in transformation work. But, this is the first time...
View ArticleWelcome to Business 2.0 as Powered by New IT
Business 2.0 represents a new way of thinking and doing for early 21st Century companies. Unlike e-commerce where consumer transactions are done via the Web, Business 2.0 is about using the...
View ArticleLeadership – It’s Not About You
If you think leadership is about you, your ego has led you astray. Leadership has little to do with you and everything to do with those you lead. If you think leadership is about the bottom line, think...
View ArticleWork Performance and the Perils of Comparison
Let me take you back in time. You’re in 8th grade. You’ve signed up for your first guitar lesson and the teacher plays Led Zeppelin’s “Stairway to Heaven.” She offers it up as an example of a great...
View ArticleLeadership Matters
(as featured in mining.com) CEO Interview: Sam Walsh This edition of the CEO interview features Sam Walsh, the recently retired CEO, of Rio Tinto. Rio Tinto, founded in 1873, is a British-Australian...
View ArticleManagement Lesson: Turning Pain Into Laughter
“Pain plus time equals humor.” That’s a “formula” that the late Garry Marshall, creator and producer of memorable sitcoms like “Happy Days,” “Laverne and Shirley” and “Mork and Mindy,” said he learned...
View ArticleListening Is a sign of respect
Listening is an important behavior that many of us fail to do well enough. We fail to listen not because we don’t hear but rather because we don’t care to listen to what we are hearing. In short, we...
View ArticleWhen “no” can lead to “yes”
The most valuable resource a good executive employs is her time. In her book “Year of Yes,” television executive producer and writer Shonda Rhimes shares that her way of budgeting time was to say “no”...
View Article10 Leadership Lessons From My Favorite Clint Eastwood Movie Quotes
Regular readers of my weekly column have come to expect me to do my best in presenting them with fresh perspectives on how to manage the challenges that most of them face as leaders in their respective...
View ArticleVideo: Learning leadership from a golf pro
Before you can understand others, you need to spend time walking in their shoes. That saying is so common it may be regarded as trite and therefore worthy of ignoring. Too bad! The other day, I was...
View Article5 Management Practices Needed for Flawless Service Delivery
In the past, I’ve written other articles on the subject of strategy and competition. To summarize the messages from earlier articles, it is my belief that every business competes across only three main...
View Article8 Tips for ‘Keeping It Real’ During Your Cultural Transformation Effort
Whenever I consider the pain and toil that goes into every deep, cultural transformation effort I recall the words of Japanese author, Haruki Murakami, “pain is inevitable, suffering is optional.”...
View ArticleHow Peer Pressure to Conform Affects Your Business
I’ve written about staff engagement from the top-down in many of my past columns–written from the perspective of executives engaging their people in transformation work. But, this is the first time...
View Article